Terms & Conditions

General Terms and Conditions

These terms and conditions apply to the use of this website and the ordering,

purchase, fulfilment and delivery of products from www.millydent.com

Please review the following Terms and Conditions carefully before placing your

order. These Terms and Conditions contain important information about the

ordering, processing, fulfilment and delivery of goods or services from this


Milly Dent Design is registered for GST, and shipping is calculated based on cart total and includes GST.

Delivery Policy

It is your obligation to enter the correct delivery address details at time of ordering.

If you enter the wrong address, we are not obliged to re-send the order to the

correct address at our expense. It is the responsibility of the customer to inform us

if an order does not arrive. Once we learn an order has not arrived by the due date,

we will lodge enquiries with the courier to ensure delivery occurs as soon as

possible. Single orders within Australia are charged at a flat rate starting at $9.50.

The unit postage rate is reduced for multiple purchases.  If you would like to

purchase express or international shipping please contact me at

hello@millydent.com for a quote prior to placing your order. We are not responsible

for any taxes or duties that may be incurred on international orders.

Refund Policy

All sales are final. Any returns or refunds are at our discretion. It will be your responsibility to

mail the item back to our postal address in its original undamaged condition.

Privacy Policy

We have committed ourselves to protecting your privacy. We use the information

gathered to enable your account and to enhance your online experience. We will

not sell our database of customer details or details about customers to a third party.

Any and all the information collected on this website will be kept strictly

confidential and will not be sold, reused, rented, disclosed, or loaned. We respect

the right of users to remain anonymous and will endeavour not to knowingly

disclose user identities unless directed by a court of law.

We may release customer information when we believe, in good faith, that such

release is reasonably necessary to (i) comply with law, (ii) enforce or apply the

terms of any of our user agreements or (iii) protect the rights, property or safety of

our users, or others.

When you place an order through this website, we need to know your name, e-

mail, phone number, address and credit card details if paying by credit card. This

allows us to process and fulfil your order successfully. It also helps us in

maintaining your account.

Cookies are small pieces of information that are stored by your browser on your

computer’s hard drive. Our cookies do not contain any personally identifying

information. They allow you to place your online order and to login once you are

subscribed. Most Web browsers automatically accept cookies, but you can usually

change your browser to prevent that. You will need cookies enabled to use our


Your Consent

By using our website, you consent to the collection and use of this

information by us. If we decide to change our privacy policy, we will post those

changes on this page so that you are always aware of what information we collect,

how we use it, and under what circumstances we disclose it.

Secure Transactions

We offer Credit Card processing through SecurePay, a business of Australia Post.

Credit Card payments are made directly through SecurePay’s secure payment

gateway to insure your personal and credit card details are kept safe. None of your

payment details are stored, ensuring your details are protected.

Contact information

If you require further information regarding these terms and conditions or have any

questions please contact us at hello@millydent.com or call us on 0400592350.

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